Posts Tagged ‘Lead Generation’

Less Risk, More Leads

Tuesday, July 13th, 2010

Lead generation can be a tricky thing, doing it well and ethically will prove to be challenging, but there are some practices that can make it a bit easier, and more successful.

When you’re trying to get leads from a consumer or another business, a great way to help your cause while easing the minds of those you’re dealing with is to employ what are called risk reversal tactics. Risk reversal tactics are used to take risk away from the consumer, making them feel more comfortable giving you contact information. Here are three different ways of using risk reversal tactics to help you generate leads.

Start first and foremost by offering your white paper, webinar, or whatever you are using as free. When the consumer is looking at your product, they will see less of a risk if it is already free. Another way to make risk seem lower is to offer your product at a cost while offering a money back guarantee. Since your goal is to receive their information and not their money, it should be no loss to you if they get their money back. By doing this, the consumer already feels better about the situation, and will be more likely to give valuable information.

Another strategy to employ is to make your forms optional. Allowing the consumer to fill out the contact information forms if they would like to has two positive effects for you. Not only will the consumer feel less pressured and more likely to fill out the forms, the ones that do fill them out will have a higher conversion rate than one that was forced, making for more valuable leads.

Finally, another tactic is to allow certain information fields as optional by keeping the essential information required, but allowing for less important information to be left blank. For example, you need their name and email address at the very least, but some things like home address you can do without. By doing this, once again you can get a wider array of consumers as fewer will be scared off by the idea of giving some information that they don’t feel comfortable giving.

Just remember, take some of the stress and risk off of the consumer, and the leads will get better and usually you will get more of them.

What to Do When You Get Leads

Monday, June 7th, 2010

Lead generation is something most companies are worried about.  Whether it be in the B2B market or B2C market, the bottom line is revenue.  With that being said, what do you do once you get your leads?

Nurture
There are numerous ways to attain leads, but not all leads correlate to direct sales.  Because of this you need to nurture your leads.  They may be interested in your product, but are not quite ready to buy.  In this case you need to make a note to contact them after a few months.

This is where a content management system (CMS) comes in.  Keeping records of who you have contacted and who you need to contact in the future becomes much less complicated when using a software program.  Keep detailed notes for yourself so when you do contact your lead months on out, you will be able to evolve the relationship not start over.

Newsletters
If you do get that sale after attaining the lead, don’t let them forget about you.  Sending news letters can keep them up to date on the latest going-ons in your company, and most importantly not forget about your company.

Include in your newsletter some sort of call to action.  Have them visit your website, redeem a coupon or follow you on Twitter if you are starting up a social media campaign.  Being able to see what tactics your customers like most will make it easier for you to market new ideas around what they like to do.

Engage
Dell made headlines last year when it announced it had raked in $6.5 million in sales through promotions on Twitter.” Not every company is going to yield this type of revenue, but it is something to look into.

The buzz in social media recently is that B2B companies can in fact use social media to render results that seemed be thought of  only for the B2C market.  Try contacting your leads on Twitter and see what type of response you can get.  It won’t hurt to try, and being able to sell your company in 140 characters could yield higher profits.

What tactics have you found useful after getting a great lead into a sale?

Generating Leads the SMB Way

Thursday, May 27th, 2010

Defining your target market is the first step to generating leads for your business, as well as figuring out who can help you generate customers the right way. Are you looking for consumers who belong in a certain income bracket, or specific sections of a local population (such as new homeowners, people with multiple credit card accounts, or those with recently defaulted loans)?

Telemarketing

Telemarketing services that offer specific lead generation/ appointment setting options are a great way to target you local market. Depending on the call center’s policies, they may be able to create their own demographic search, complete with a list of people to call and possibly make appointments with.

Depending on the company you decide to outsource to, the charges for hourly calls will vary from $20-$65 an hour for domestic companies, so make sure you get a detailed report as to how they plan on generating their calling leads. Successful campaigns can produce a steady flow of customers though, so while the prices can seem high, the ROI can as well.

Online Marketing

If your company has a website, try employing an online marketing campaign that involves carefully chosen pay-per-click ads as well as search engine optimization techniques. With the recent influx of online resources (ranging from smartphone access to the social media boom) companies as well as consumers have started looking towards the web for their purchasing needs.

Pay-per-clicks (PPC), especially when focused on websites and networks featuring your target market, are a good way to generate live leads. Live leads from social networking sites like Facebook or LinkedIn will be directly from members that match your specified market queries, though PPC campaigns can take a while to generate returns, and the process will involve a lot of trial and error before you come across a good ad that works.

For search engine optimization (SEO), the process involves a lot of interior planning, but the payoff may be more than enough to compensate for the time and effort. Essentially, but either promoting your business through blogs and articles on other industry sites, as well as your own page, you will be giving consumers a reason to both visit your site regularly as well as browse through your products and services.

Through Google’s own analytics, your efforts will help to ensure higher rankings when your products and services are searched for – which helps to ensure that your business receives prime online real estate in front of potential customers.

Direct Mail

A direct mail campaign is an extremely effective way to reach out to your local community, and let them know who you are and what you are prepared to offer them. Direct mail in the form of postcards and letters, however, are unlike online marketing and telemarketing efforts because the market you reach out to will focus on the general public and not a targeted group of consumers.

As a positive, though, targeting your local community will both help to get your name out to potential consumers, and help to propel your brand into the forefront in case anyone out there needs your services in the future. Featuring postcards that offer free information online, or postcards with return postage in exchange for information, can also help to generate leads provided that you offer them a convenient and low risk way to contact your business themselves.

Overall, no matter what direction your business plans to pursue in terms of generating business leads, remember that you are extending your brand as well as your business reputation in the process. Instead of focusing on overpopulating mailboxes, voicemails, or websites with information about your services, try to focus on generating relationships and networking.

This can pay off in the long run, as well as prevent your business from turning into a spam-generator or blacklisted brand in the eyes of your consumers. All of your leads can lead somewhere, whether or not they result in a sale, since word-of-mouth (and nowadays online reviews) can do just as much for your reputation as other marketing tactics.

5 Simple Steps to Picking a Good Lead Provider

Friday, June 26th, 2009

In the current economic climate, millions upon millions of people are taking bold steps to get rid of their outrageous credit card or medical debt and looking for solutions to refinance their homes in this mortgage crisis.

The time has never been so ripe and tasty to start buying leads. And, many businesses are making astounding efforts to get a piece of that pie. But, slow down their bucko; let’s first figure out who is a legitimate lead provider and who is just blowing their own horn.

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